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Know What Applies Before You Start

These terms set out how your 1300bet account works — what we expect from you, what you can expect from us, and how deposits through bKash, Nagad and Rocket are handled.

Account holder responsibilitybKash, Nagad, Rocket deposit rulesEligibility by local lawWithdrawal conditionsAccount suspension policy
1300bet Know What Applies Before You Start
HOW WE HANDLE THIS

How 1300bet Applies These Terms Fairly

We apply these terms consistently across all accounts. If we make a change, we post the updated version on this page and the date it takes effect. You are responsible for checking back. We do not apply new clauses retroactively to completed transactions — any bKash, Nagad or Rocket deposit already processed is settled under the terms active at that time.

Payment Verification

Every withdrawal is checked against the wallet used for deposits — your bKash, Nagad or Rocket number must match the account name on file before funds are released.

Account Security

You are responsible for keeping your login credentials private. Any activity on your account before you report a security issue to us is treated as authorised under these terms.

Terms Update Notice

When we revise these terms, the updated version replaces the previous one on this page. We do not send individual notices for every minor edit, so check this page periodically.

Dispute Resolution

If you dispute a transaction or a terms decision, contact us via live chat or email first. We aim to respond to terms-related disputes within a reasonable period after receiving full account details.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or you believe a clause has been applied incorrectly to your account, our support team is the right first stop. We handle queries about payment conditions, account status and withdrawal holds. Reach out through the channels below and include your registered phone number so we can locate your account quickly.

Team online

Live Chat

Open the chat icon on any page while logged in. Share your account phone number and describe the specific clause or transaction you have a question about.

Email Support

Send a message to our support address with your registered bKash, Nagad or Rocket number and a clear description of the terms query you need resolved.

Account Help Page

Your account dashboard includes a Help section where you can submit a ticket directly tied to your account history, making it faster to review any payment or terms dispute.

Common Questions About Our Terms

Below are questions we hear regularly about how these terms apply to accounts, payments and withdrawals. If your question is not covered here, our live chat team can walk you through the relevant clause directly.

Access and eligibility depend on your local law and eligible region. These terms do not override any local regulation. If online wagering is restricted in your area, these terms do not authorise you to proceed.

No. The mobile wallet you use for deposits and withdrawals must be registered in your own name and match the identity documents linked to your account. Mismatched wallets can result in a withdrawal hold.

The updated terms take effect from the date shown on this page. Continuing to use your account after that date means you accept the changes. Completed transactions are settled under the terms active at the time.

Contact us via live chat or email with your registered phone number and the details of the transaction or decision in question. We review terms disputes after receiving full account information from you.

Yes. Any bonus or promotion runs under its own specific terms, published separately at the time the offer is active. Those bonus terms must be read alongside these general account terms.

Using false registration details, operating multiple accounts, or linking a payment wallet that does not match your verified identity are all grounds for suspension and a review of any pending withdrawal.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.