Reference

Know Where You Stand With 1300bet

Access to 1300bet and its services — including deposits via bKash, Nagad, and Rocket — depends on your local law and whether your region is eligible. Read these conditions before opening an account so you know exactly what applies to you.

Jurisdiction-Dependent AccessAccount Eligibility RulesBangladesh-Focused TermsbKash, Nagad, Rocket Covered
1300bet Know Where You Stand With 1300bet
LEGAL CONTACT PATHS

Reach Us on Legal or Account Matters

Live Chat Open the chat widget from any page on 1300bet to reach our support team directly. Use this for urgent account or eligibility questions that need a fast response.
Email Support Send detailed legal or account queries to our support email. Include your registered account details so we can locate your record and respond accurately.
Account Help Centre Log into your account and navigate to the Help section for self-service options covering wallet verification, document submission, and account status checks.
HOW WE HANDLE YOUR DATA

Security, Retention and Your Account Rights

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. Any change to your registered bKash or Nagad number triggers a re-verification step before it takes effect.

Data Retention

We retain account and transaction records for as long as required by applicable regulations. You may request a summary of your stored data by contacting support with your account details.

Cookie Use

We use session and analytics cookies to keep your lobby state and improve page performance. You can manage cookie preferences through your browser settings at any time.

Requesting Changes

To update personal details or request data deletion, contact support via live chat or email. Wallet-linked details such as your Rocket number require identity verification before any change is processed.

Common Legal and Account Questions

These are the questions we hear most often about eligibility, account rights, and how our terms apply to Bangladesh-based access.

Access depends on your local law and whether your region is eligible. We recommend checking your local regulations before registering or depositing via bKash, Nagad, or Rocket.

Accounts opened with false information may be suspended and any pending withdrawals held. Accurate details are required for wallet verification, especially for Nagad and Rocket payouts.

Contact our support team via live chat or email with your registered account details. We will locate your record and provide a summary of stored data within a reasonable timeframe.

Yes. Submit a deletion request through support. Note that some transaction records may be retained as required by applicable regulations, even after an account is closed.

We may request identity documents before releasing funds via bKash, Nagad, or Rocket — particularly for first withdrawals, large amounts, or if account details were recently changed.

We update these terms as needed. Continued use of the platform after a change is posted means you accept the updated conditions. Check this page periodically to stay current.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.